Privacy Policy & SMS Terms

1. Introduction

SK Euro Performance LLC (“SK Euro Performance,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use and protect it, the choices you have, and how our SMS/text messaging program works.

This policy applies to information we collect through our website, our service request forms, phone and text communications, and in the course of providing mobile automotive services. By using our website or submitting information to us, you agree to the practices described in this policy.

2. Information We Collect

We collect the following categories of information:

Information You Provide

Your name, mobile or other phone number, email address, vehicle details (year, make, model), service address or location, and the contents of any message or service request you send us.

Information Collected Automatically

When you visit our website, we may automatically collect limited technical information such as your device type, browser, IP address, and general usage data through cookies or similar technologies to keep the site secure and functioning properly.

SMS Opt-In and Consent Data

If you choose to receive text messages from us, we collect and store your mobile number along with a record of your consent (opt-in) and any opt-out request.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and service requests;
• Schedule, confirm, and perform automotive services;
• Communicate with you about appointments, service updates, and your account—including by phone, email, and (with your consent) SMS;
• Provide customer support and follow-up;
• Maintain the security and proper operation of our website; and
• Comply with legal, tax, and regulatory obligations.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share limited information only with trusted service providers who help us operate our business (for example, email delivery, SMS delivery, or scheduling tools), and only to the extent necessary for them to perform those services on our behalf. We may also disclose information when required by law or to protect our legal rights.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Personally Identifiable Information (PII) is not sold, rented, or conveyed to third parties for marketing purposes.

5. SMS / Mobile Messaging Program

Program & Product Description

By providing your mobile phone number, you consent to receive SMS messages from SK Euro Performance related to service requests, appointment scheduling, service updates, and account notifications.

Message Frequency

Message frequency may vary based on your interactions with us.

Message & Data Rates

Standard message and data rates may apply, depending on your mobile carrier and plan.

Opting Out

You may opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.

Help & Support

If you need assistance or have questions about our SMS service, reply “HELP” to any message you receive, or contact our support team at 678-785-9300 or skeuro26@outlook.com.

Mobile Information & Consent Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, provide our services, and comply with our legal obligations. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

8. Your Rights & Choices

You may request to access, correct, update, or delete the personal information we hold about you, and you may opt out of text messages at any time as described above. To exercise any of these choices, contact us using the details in the “Contact Us” section. We will respond in accordance with applicable law.

9. Cookies & Analytics

Our website may use cookies and similar technologies to keep the site secure, remember your preferences, and understand how the site is used. You can control cookies through your browser settings; disabling them may affect some site functionality.

10. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our SMS program, contact SK Euro Performance LLC at 678-785-9300 or skeuro26@outlook.com.